Many leaders ask: how do we nurture the spirit of innovation to stay a step ahead of the competition? When Micheline, one of the leading global tyre manufacturers, wanted to stay relevant and create customer loyalty, it asked: how do we create a great travel experience while deepening customer engagement. The answer was effective execution of the idea of publishing authoritative a travel guide, with detailed information about car tyre repair centres, mechanics locations, good restaurants, and other directions of where to find what. With the invention of mobile phones and the yellow book, the Micheline travel guide started losing…
Understanding cybersecurity and computer forensics
Security is a human right. It gives you peace of mind to focus and thrive. Everyone feels safer at their home. This is because of a special feeling of being in control of the environment. You are so familiar with your home and neighbourhood that you feel safe and confident. Depending on your income level, at home, you have implemented basic physical security in terms of access control. In addition to the doors on each room in your house, you have implemented burglar proof in all windows and doors. And that is not enough, you have a tall perimeter wall,…
The future belongs to actionTEAM, the tool for effective collaborators
When people and devices are connected seamlessly, they achieve great things. People who work as lone wolves may achieve success, but it may not be to their full potential. There is power in collaboration. That is why at Summit Consulting Ltd we asked: 1) How do you create accountability for effective strategy execution? 2) As a busy executive, how do you monitor progress against the set (balanced) scorecard targets company-wide? 3) How do you empower each of your over 50+ staff to have clarity of their roles in the journey of business growth? How do you improve staff effectiveness and…
Revisit your business model from software to ecosystem
“… I am tired of this institution. I am moving on. I do not care how many years I have been here. They are no different from money lenders. I want a financial institution that will be a business partner and make my life easier… grow my wealth”. The banking industry is under pressure: Today’s customers want more! Every bank must re-invent and offer more bespoke value-adding solutions. As a financial institution leader, you have a choice — let your customers switch to a competitor OR transform your offerings by giving customized value-adding services that customers adore using an ecosystem…
Optimize your networks. Earn on every referral
Are you making the best of your networks? Do you have a circle of friends in leadership positions who need professional advisory services? Solve their leadership challenges as you earn. Refer our advisory services to your friends to become exceptional leaders at their workplaces while you grow your resource envelope. That is how you monetize your friendships and networks. Take the opportunity and become SCL’s strategic partner and make the best of your years and years of building networks and connections. Earn even while you sleep. Join today as our Strategic Business Partner. Work from anywhere at your own pace.…
Common mistakes to avoid during strategic planning
There are two things you must know – what strategy is and what it is not. “Strategy is about making choices of how to win with your customers and key stakeholders against the competition.” Every day, the competition is looking at your bread. They want to eat it and take all of it. This bread represents the customers who bring the money for the services you offer or products you sell. When leaders fail to make strategic choices, they have failed at strategic planning. This increases the chances of someone else having their dinner or taking over their target customers.…
