Continued from Part 1. To get the picture of the challenge, I tried to scan forms. It took almost 3-6 minutes to get the form ready. I imagined if one form took about six minutes, that meant in an hour a person could only scan a maximum of 20 forms, and that is for the most efficient folk. And the other processes of accessing the form, scanning it, and going back to store it, took lots of time too. I then moved around the people I had found, asking them about their experience. And their pain was clear: the scanners…
How positive energy and confidence gives opportunities to win
One of the reasons one young lady made a lasting impact on me at our very first meeting is her confidence and a glass full of motivation she was willing to share. We meet so many people, but few encourage us to become better. At the time I was teaching ACCA financial reporting paper at Makerere University Business School. I did not know that she was one of the students in my class. Two days later, I went to the MUBS professional courses department. At the time, there was a man called Richard. He had a great smile. I entered…